Card transactions by proxy
lists at internetpolicyagency.com
Wed Apr 6 10:09:13 BST 2011
In article <8364 at iapetus.plus.com>, Laurence Taylor
<laurence at iapetus.plus.com> writes
>> My council closed their "cash office" for good last Friday. Although it
>> also took cheques, and Credit Cards for a £2 fee.
>> Apparently, if I want to pay in person now, I have to find a PayPoint,
>> but I doubt they take cheques and certainly don't take debit or credit
>Put your cheque (or, I suppose, card number) in an envelope, deal
>it, and hand it in at the front desk.
I don't really call that "paying in person" as its really just the same
as sticking the cheque in the post (which is still allowed).
>I've done this with more than one organisation that claimed they
>couldn't take payments over the counter, and it never failed.
At my council you'd have to run away immediately. If you give something
to the front desk they open it and try to engage you in conversation. In
this case I expect it would be to try to hand it back (on the grounds
that they don't have a cash office any more).
The last time I tried the front desk it was delivering a letter saying I
was moving, and needed to claim an "empty house" discount. Some councils
won't accept this post-dated, so time is of the essence.
They said I couldn't do that by letter, and had to see someone who would
fill in a form for me. But they didn't have the form handy and could I
wait. As I was in a hurry I said I couldn't (the last time I waited for
something similar, it was about half an hour all told). And I ran away.
What happened next was that they posted me the form, presumably still in
denial that I had given them the notice they needed, in the letter.
>One of them even posted me a (n unrequested) receipt!
It's the receipt-in-person I'm most wanting for Council tax. I've seen
cheques applied to the wrong account before now, and that's the sort of
muddle I'm trying to head off.
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