<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><br><div><div>On 5 Mar 2011, at 10:23, Roland Perry wrote:</div><blockquote type="cite"><div><font class="Apple-style-span" color="#000000"><br></font>It's very rare for any utility company to offer more than "best efforts", with service-level-agreements almost unknown for domestic consumers.<br></div></blockquote><div><br></div><div>But on the other hand, they can't escape the "reasonable skill and care" test. What would be reasonable skill and care? With broadband, "consumer" broadband connections are de facto >99.9% available, and an ISP who delivered 80% and said "best efforts" would probably struggle to enforce its contracts (ie, if my ISP delivered 80% availability, I'd stop payment and argue they'd breached their side of the contract). But a filtering solution certainly isn't going to be 99.9% effective, so what does "best efforts" imply?</div><div><br></div><br><blockquote type="cite"><div><br><blockquote type="cite">Assume filtering would be aligned with BBFC criteria, so that an ISP would offer 12A, 15, 18 or R18 feeds.<br></blockquote><br>That's a non-starter because the various 'publishers' are not required to rate their content, nor can an intermediary start rating everything on the fly. (These suggestions of yours are very 20th Century if I may say so. Various proposals for rating/filtering schemes all died out a long time ago).</div></blockquote><br></div><div>They're C20 because the whole issue is C20. If the publishers won't rate, and the intermediary cannot rate, how can blocking work?</div><div><br></div><div>ian</div></body></html>