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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I originally found it <b>extremely</b> unstable when there was a mixture of 32-bit and 64-bit IE8 running on Vista 64. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>My normally stable system ran to 9-10 crashes per day, usually while closing tabs, but only while Rapport was running.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The mixture of 32/64 that could induce the crashes included running IE64 together with Outlook 2003 or Visual Studio 2008, both of which have an embedded copy of IE32 running in a window, and several other similar cases.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Some messing about with support got an update which stopped the crashes… by stopping Rapport from trying to run in IE64, only IE32.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>So you then have to remember all the time to use the 32-bit version to do your banking, or it still nags at you.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Then I upgraded to Office 2010 64-bit, which of course includes an embedded 64-bit copy of IE… and I’m finding that there appears to have been some return of the crashing, though nowhere near as bad as the original. A prolonged flu has prevented me from getting back to their support people to discuss this yet.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>All in all, it seems like a reasonable idea, and they are helpful people, but I’m not actually convinced that it is really ready for deployment on 64-bit systems, which are after all increasingly popular.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>D.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm 4.0pt'><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ukcrypto-bounces@chiark.greenend.org.uk [mailto:ukcrypto-bounces@chiark.greenend.org.uk] <b>On Behalf Of </b>Martin Gardner<br><b>Sent:</b> 27 October 2010 20:25<br><b>To:</b> ukcrypto@chiark.greenend.org.uk<br><b>Subject:</b> RBS and HSBC using Rapport any advice or opinions?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi,<br><br>I have been wondering whether it is worthwhile giving in to the nagging from RBS and now HSBC to install Rapport (<a href="http://www.rbs.co.uk/corporate/ms/sc/online-security/rapport.ashx">http://www.rbs.co.uk/corporate/ms/sc/online-security/rapport.ashx</a>) for use with internet banking.<br><br>Before I go to the effort of investigating Rapport myself has anyone else looked into it? <br>What is the general opinion of it?<br><br>Does anyone know what the position might be if I continue to refuse to use it? Especially if I then become a victim of fraud?<br><br>Thanks in advance<br><br>Martin<br>---<br>Martin Gardner<br><a href="mailto:ukcrypto@magardner.co.uk">ukcrypto@magardner.co.uk</a><o:p></o:p></p></div></div></body></html>