Reporting scam emails to Met Police

[Peter Tomlinson]

For some time the Met Police have been inviting the forwarding of scam 
emails to National Fraud Authority <email at actionfraud.org.uk>. I have 
just now sent them one, having not sent any for a while. PlusNet (which 
I use for sending, but I receive by clicking through to another ISP that 
hosts my incoming email service) has been very actively blocking 
reporting of them when Cloudmark has already picked up and banned the 
URL of the malevolent web site that the body of the email sends you to - 
but today one got through to actionfraud, and I got the response copied 
below:

    Thank you for your email.

    Reporting scam emails has changed and we are no longer taking emails
    through email at actionfraud.org.uk.

    If you would like to report a scam email, a fraud or need guidance
    on fraud and how to protect yourself, please go to
    www.actionfraud.org.uk. Action Fraud is the UK's national fraud
    reporting centre.

    To report a crime that is not fraud related please contact your
    local police. Police force contact details can be found at
    www.police.org.uk.

    To make an anonymous crime report please phone Action Fraud on 0300
    123 2040.


The email from actionfraud suggests that you can report a scam email on 
their web site, but my reading of their web site process is that they 
only want to know if you have been a victim or have come close to being 
a victim but either your system's protection or your own actions averted 
the disaster.

I wonder why the change has occurred and how we are combating scammers 
now (but the answers may be something that should not be posted on a 
list such as this one).

Peter