outsourcing GP appointments to India: is this legal under DPA?

Mary Hawking maryhawking at tigers.demon.co.uk
Fri Dec 10 15:24:34 GMT 2010


This is a story about NHS Shared Business Services (DH plus Steria) urging
GP Consortia to make massive savings by outsourcing back-office functions
and above all appointments to India.

Regardless of the practicalities - and I cannot see this being popular with
either GPs or patients - would this outsourcing of NHS data be legal under
DPA? Even if already being done?


Mary Hawking



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