[Fwd: Re: Co-op Bank and Verified by Visa]

[Richard Brooksby]

On 2009-06-19, at 11:20, Roland Perry wrote:

> In article <1C12BA7C-97E8-40FC-9F94-FC94D7F48DE3 at ravenbrook.com>,  
> Richard Brooksby <rb at ravenbrook.com> writes
>>>> It's fulfilling it's intended purposes, but its purpose is to  
>>>> prevent merchant fraud and not phishing.
>>>
>>> What's interesting is that it appears (I have a Co-op card too)  
>>> that not all merchants' transactions are diverted via this extra  
>>> step. Does that mean that the merchants where it does appear, are  
>>> regarded as less trustworthy by the Co-op? (And as some are  
>>> household names, that's a bit worrying).
>>
>> The merchant has to sign up for the scheme.  If you follow my  
>> original link to the Visa web site there is a page there for  
>> merchants explaining it and selling it to them on the basis that  
>> they won't suffer chargebacks on VbV transactions.
>
> Chargebacks where the customer attempts to repudiate the transaction  
> - or for all chargebacks (eg when the goods fail to turn up) ?

As I say, follow my link <http://www.visaeurope.com/merchant/handlingvisapayments/cardnotpresent/verifiedbyvisa.jsp 
 >:

> Eliminate chargebacks
> Verified by Visa helps protect you from fraudulent claims from  
> cardholders – that they didn’t take part in, or authorise, a  
> payment. Once you are up and running with Verified by Visa, you are  
> no longer liable for chargebacks of this nature.

I don't have any more information than this.


---
Richard Brooksby <rb at ravenbrook.com>  Senior Consultant
Ravenbrook Limited <http://www.ravenbrook.com/>
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