Telephone Identification (Was Re: Banking under Enduring Power of Attorney)

Pete Mitchell ukcrypto at chiark.greenend.org.uk
Thu, 09 Apr 2009 18:00:37 +0100


Roland Perry wrote  on 9-04-09 17:25:
> In article 
> <a2b6592c0904090636y5af2604cm1a479f1c5b065e55@mail.gmail.com>, Igor 
> Mozolevsky <igor@hybrid-lab.co.uk> writes
>>> I've had a couple of these infuriating "catch 22" calls with service
>>> suppliers recently. I'm getting less tolerant and now require these 
>>> folks to
>>> find a way to prove to me that they are who they say they are (if they
>>> initiated the contact).
>>
>> Just ask the caller for their name and say you'll call the company on
>> a known phone number.
> 
> I've done that too. It turned out that all they wanted was to let me 
> know they'd written to me in reply to a written complaint I'd made. 

The real pain is you ring them back and they only wanted to sell you 
insurance :(

-- 
Pete Mitchell