Telephone Identification (Was Re: Banking under Enduring Power of Attorney)

Roland Perry ukcrypto at chiark.greenend.org.uk
Thu, 9 Apr 2009 17:25:19 +0100


In article 
<a2b6592c0904090636y5af2604cm1a479f1c5b065e55@mail.gmail.com>, Igor 
Mozolevsky <igor@hybrid-lab.co.uk> writes
>> I've had a couple of these infuriating "catch 22" calls with service
>> suppliers recently. I'm getting less tolerant and now require these folks to
>> find a way to prove to me that they are who they say they are (if they
>> initiated the contact).
>
>Just ask the caller for their name and say you'll call the company on
>a known phone number.

I've done that too. It turned out that all they wanted was to let me 
know they'd written to me in reply to a written complaint I'd made. And 
as it happens the letter arrived on my doormat a few minutes later. But 
then all it said was "we'll look into it".
-- 
Roland Perry