Telephone Identification (Was Re: Banking under Enduring Power of Attorney)

Roland Perry ukcrypto at chiark.greenend.org.uk
Thu, 9 Apr 2009 13:44:06 +0100


In article <E816CA09-1FFA-431A-B3DB-38310A0E45B4@batten.eu.org>, Ian 
Batten <igb@batten.eu.org> writes
>Had I been thinking, I'd have suggested that they phone me on one of 
>the other phones associated with the account.  But then I suspect 
>they'd have told me they couldn't look up the other phones until I'd 
>identified myself...

I've had a couple of these infuriating "catch 22" calls with service 
suppliers recently. I'm getting less tolerant and now require these 
folks to find a way to prove to me that they are who they say they are 
(if they initiated the contact).
-- 
Roland Perry