Phorms Ts and Cs

[Ian Batten]

On 30 Sep 08, at 1625, James Firth wrote:

> Ian Batten wrote:
>
>> The changes BT are making to Total Broadband terms and conditions are
>> rather harder-line than we anticipated. (see below).
>
> You've missed out the change to clause 11, where they change "material
> disadvantage" to "significant disadvantage" when it comes to trying  
> to end
> your contract early due to change in Ts & Cs:

Except if you haven't accepted the new contract.  Surely they can't  
impose a contract which contains a new set of termination clauses,  
without providing an opportunity to consider the new contract under  
the old termination clauses.

Anyway, for me, it doesn't matter: my 12 month contract expired in  
July, and BT spent last week trying to convince me to re-sign on a new  
12 month contract.  Not unsurprisingly, I declined their kind offer,  
so I'm on minimum termination period.

ian

>
>
> Previous:
> 11. If you end your agreement for the service during the relevant  
> minimum
> period you will have to pay an charge by way of compensation to us,  
> for
> ending it early unless paragraphs 9 or 10 of these service terms  
> apply or
> you are ending your agreement because of a change made which is to  
> your
> material disadvantage. You will find details of these charges in the  
> price
> terms.
>
> New:
> 11. If you end your agreement for the service during the relevant  
> minimum
> period you will have to pay a charge, by way of compensation to us,  
> for
> ending it early unless paragraphs 9 or 10 of these service terms  
> apply or
> you are ending your agreement because of a change made which is to  
> your
> significant disadvantage. You will find details of these charges in  
> the
> price terms.
>
> James Firth
>
>
>