Phorm / MAC Codes

[Ian Batten]

I've got the MAC for my broadband connection.  BT are claiming there's  
a residual contract to pay out --- I thought I'd signed for 12 months,  
they say 18, and to be honest I don't have a firm enough recollection  
to know one way or the other --- so I'm going to hold fire while it  
ticks down a bit, then I'll choose my ISP (I've got thirty days).

What's really depressing, speaking as a shareholder, is being unable  
to find anyone in BT who knows anything about Phorm.  A friend of mine  
is trying to escalate via an internal route, but all I've asked for in  
order to remain with BT is an assurance that I won't be part of the  
Phorm trial, and there will be a network-level opt-out prior to full  
deployment.  I've been bounced around various `technical teams' who  
don't know what I'm talking about either.  I can only assume that the  
trial is so important to BT that they're not interested in anyone who  
leaves because of it.

ian