Phorms Ts and Cs

Peter Fairbrother ukcrypto at chiark.greenend.org.uk
Wed, 01 Oct 2008 00:37:44 +0100


Ian Batten wrote:
> 
> On 30 Sep 08, at 1625, James Firth wrote:
> 
>> Ian Batten wrote:
>>
>>> The changes BT are making to Total Broadband terms and conditions are
>>> rather harder-line than we anticipated. (see below).
>>
>> You've missed out the change to clause 11, where they change "material
>> disadvantage" to "significant disadvantage" when it comes to trying to 
>> end
>> your contract early due to change in Ts & Cs:
> 
> Except if you haven't accepted the new contract.  Surely they can't 
> impose a contract which contains a new set of termination clauses, 
> without providing an opportunity to consider the new contract under the 
> old termination clauses.
> 
> Anyway, for me, it doesn't matter: my 12 month contract expired in July, 
> and BT spent last week trying to convince me to re-sign on a new 12 
> month contract.  Not unsurprisingly, I declined their kind offer, so I'm 
> on minimum termination period.

Hmmm, vote with your feet?

A few of the free ISPs offer to do the work involved in a change of ISP 
for you. I don't know how this works in regard to contracts, but some 
very-non-geeks of my acquaintance have changed with little problem 
(except the c**p service from their new "free" ISP - they will do the 
work to get a new customer, but after that ..).

However if the £15 ISPs (home ISPs seem to operate either "free", at 
about £15 pcm, or at about £25 pcm) were to offer this, on the basis 
that BT were screwing around ...

-- Peter Fairbrother