Chip and PIN

[James Cox]

On 24 Jan 2008, at 15:35, Roger Hird wrote:

> In article <E9D730C1-F6A3-4AAC-A1A6-91DC5CA0F0DF@imaj.es>,
>   James Cox <james@imaj.es> wrote:
>> However, i revert to my previous statement that, if my
>> card number + pin + cv2 + address etc did get cloned, i'd simply get
>> another one - my credit alert and other id theft protections make  
>> that
>> less of an issue, just an annoyance.
>
> But if I understand the earlier part of this debate, the isssue is  
> that
> this or something like this is happening and the banks etc are  
> demanding
> that you prove it - which one can't - and the Ombusprats are backing  
> them
> up.

One of the 'freebies' that comes with one of my bank accounts is an  
identity fraud pack- i register details and, if anything goes wrong, i  
let them know and everything is taken care of. Not had to test it yet,  
but they're fairly well respected....

  Filing a police report for theft and being fairly insistent is  
usually a winner - i think if you are insistent, you can get banks to  
take your side. (i know when i've had problems with my egg credit card  
and fraud, they've refunded the money, taken care of me - including  
doing a balance transfer to a new account setup (which meant i got the  
cashback on the transfer, w00t!) and then refunding my interest owed  
for that month....

--james