FYI: Revealed: 8 million victims in the world's biggest cyberheist [Best Western Hotel group]
Roland Perry
ukcrypto at chiark.greenend.org.uk
Mon, 25 Aug 2008 10:43:10 +0100
In article <zEy$XzBUTisIFANW@highwayman.com>, Richard Clayton
<richard@highwayman.com> writes
> Most importantly, whereas the reporter asserted the recent compromise
> of data for past guests from as far back as 2007, Best Western purges
> all online reservations promptly upon guest departure.
That must be a bit inconvenient for the "frequent flyer" programme [Gold
Crown Club International tm], unless they regard that as a completely
separate piece of IT. I am not familiar with the GCCI, but several such
programmes keep a long term copy of guest information centrally to
expedite check-in [1]. Indeed, that might be where the otherwise curious
reference to "place of employment" in the stolen dataset derives from
(corporate membership of the club).
In any event you'd expect details to be kept for long enough to be able
to resolve any billing disputes.
[1] Which is why the hotel staff need access. One security measure might
be to highlight any staff member whose account suddenly generates more
than a few dozen queries a day, or queries spread all around a 24hr
shift.
--
Roland Perry