CC shared secret

Wendy M. Grossman ukcrypto at chiark.greenend.org.uk
Thu, 07 Aug 2008 17:11:00 +0100


Tom Thomson wrote:
>>> and stop your card.
>> IME they just refuse the charge, but don't do anything else, and
>> especially don't stop the card, or issue a new card proactively.
> 
> In my experience they call me and ask me whether the transaction was 
> originated by me.  If I say no they stop the card and send me a new one 
> (with a different number, of course).  If I say yes they don't stop the 
> card.
> 
> If they can't contact me quickly they go into a spin, trying to contact me 
> by all sorts of routes.
> 

This is my experience with Barclaycard. However, *meantime* they block 
any further transactions, and usually this happens before they've 
contacted me, so I don't know what's going on.

wg