CC shared secret
Wendy M. Grossman
ukcrypto at chiark.greenend.org.uk
Thu, 07 Aug 2008 17:11:00 +0100
Tom Thomson wrote:
>>> and stop your card.
>> IME they just refuse the charge, but don't do anything else, and
>> especially don't stop the card, or issue a new card proactively.
>
> In my experience they call me and ask me whether the transaction was
> originated by me. If I say no they stop the card and send me a new one
> (with a different number, of course). If I say yes they don't stop the
> card.
>
> If they can't contact me quickly they go into a spin, trying to contact me
> by all sorts of routes.
>
This is my experience with Barclaycard. However, *meantime* they block
any further transactions, and usually this happens before they've
contacted me, so I don't know what's going on.
wg