At Last: The ICO Opens A Case!

[David Hansen]

On 17 Apr 2008 at 17:39, James Firth wrote:

> Nearly 2 months after my original letter dated 25th February, the ICO opens
> a case and talks about assigning a case officer.

> --->
> Please accept my apologies for the delay in acknowledging to you, our office
> is currently dealing with large volumes of work. This has meant that we have
> been unable to deal with incoming correspondence as promptly as we would
> like.

Then they need to employ more staff or deal with things more 
efficiently.

A few years ago when I had occasion to contact their English office 
they responded fairly rapidly. I have contacted their Scottish office 
recently and they have responded rapidly. I make no comment on the 
usefulness of their responses, which is a separate discussion.








-- 
  David Hansen, Edinburgh 
 I will *always* explain revoked encryption keys, unless RIP prevents 
me   
http://www.opsi.gov.uk/acts/acts2000/00023--e.htm#54