Striking the Right Balance between Privacy and Public Protect ion
Dave Bird
dave at xemu.demon.co.uk
Sat, 19 Oct 2002 03:18:34 +0100
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In article <0a3Qn9C1fDs9Ew6U@linx-regul.netcomuk.co.uk>, Roland Perry
<roland@linx.net> writes
>In message <5.1.1.6.0.20021018142003.02fc8c08@172.17.1.4>, Sergei Lewis
><slewis@frontier.co.uk> writes
>>That's interesting. If that were true, wouldn't it imply that 999
>>police and fire calls get routed through people working "within the
>>ambulance service"? Why is this a good thing?
>
>AIUI they are first routed to a general purpose, or possibly police-run call
>centre, and those requiring specialist assistance are forwarded to the
>Ambulance
>or Fire service call centres.
I assume the first contact is a "call centre" controlled by the
police but with some TelCo involvement, then they route it to
one or more Ops Rooms which actually send vehicles. (The justification
for this is that all the calls need similar specialised handing such
as trace, and many or the most important ones require multiple
dispatch from the start).
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