Banks to act a police under new Visa Scheme
Martin Hepworth
martin.hepworth at blackwellsbookshops.co.uk
Tue, 25 Jul 2000 08:04:32 +0100
http://www.silicon.com/a38739
Retail banks are set to become a key player in the war against online credit
card
crime, as part of Visa's latest e-security scheme.
Visa's plan - due to be launched later this summer - is designed to protect
online
shoppers and penalise merchants for lapses in security. It will also put
the onus on
banks to police the scheme.
According to the credit card giant, the stringent security standards mean
that it
will be up to the bank that handles transactions for a particular web site
to make
sure that trader's operation is secure.
Frank Williams, vice president of fraud at Visa, said the board of
directors has
already ratified the plan and it will launch in the next couple of months.
"We have
an international programme in the pipeline which will mean all acquirers
[merchants' banks] of Visa cards will have to ensure that merchants' web
sites are
secure," he said.
Williams said recent incidents like Powergen had made the initiative
necessary.
"Under this programme if any merchant wants to use Visa, the acquirer has
to
certify that they are compliant."
The scheme will push responsibility for security to the acquiring banks
that
provide credit card transactions for their customers. If data becomes
exposed or
insecure on a certified site, the bank could face financial penalties from
Visa.
"Data should always be physically secure," said Williams, "both on and
offline.
There should be limited access to it."
Sandra Alzetta, senior VP of Virtual Visa, said the company had seen a
disproportionate number of credit card discrepancies from online sites.
"Whenever something is new we always expect to see more disputes coming
in,"
she said. "And there are always more disputes in 'card not present'
transactions."
But according to Steven Philippsohn, partner at law firm Philippsohn,
Crawfords
and Berwald, Visa may face objections from the banks. "The general rule is
that if
somebody like the bank is responsible then that must be good for the
customer.
But what will the banks actually be able to do?" he said.
"You've got to be able to get at the merchant and make sure that company is
heavily penalised. It's the classic situation - if there isn't a stiff
enough penalty
you're not going to get the right results," Philippsohn warned.
--
Martin Hepworth
Blackwell Retail Limited
Tel: +44 (0)1865 333013
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